Sociotechnical systems (STS) is a concept that emphasizes the interrelatedness of social and technical aspects of organizational structures. Originating in the study of workplace environments, STS theory posits that the optimal performance of an organization results from the joint optimization of both its social systems (such as workforce dynamics and culture) and its technical systems (such as tools, processes, and technology). This approach advocates for designing work systems that enhance the well-being of employees and the efficiency of technological systems, aiming to create environments where both elements support each other, leading to improved job satisfaction, productivity, and overall organizational effectiveness.
